Group Nivelles - service request

Service request

The happiness of our customers is the most important thing for us, starting from the quality of our products, to our customer support.
Every day, we are focussed on giving the best support to our customers.

However, we are still humans, so we are always open for feedback.
If you are not happy with something or you just want some advice, you can always fill in the form below to explain how we can support you.

We will give feedback within 48 hours (2 business days).
If something happened, we are with you, every step of the way!

Thanks for helping us in improving our service.

Warranty terms and conditions

What brand is this service request about *

My contact details

I am a

First name *

Name *

Company

Street and number *

ZIP code and city *

Telephone/Mobile *

Email *

Please enter the details of the person or company for which you want to report a complaint

Details of the end customer

The end customer is a

First name *

Name *

Company

Street and number *

ZIP code and city *

Telephone/Mobile *

Email *

Where did you buy this product *

When did you buy this product *
format dd-mm-yyyy

Description of the problem *

Important uploads/documents *

Photo of the setup *

Close-up of the problem area *

Purchase invoice

* All fields with an asterisk are mandatory, including the uploads. The form cannot be sent if not all mandatory fields have been completed.