Click for the instruction video for the ONE siphon

Click for the cleaning instructions for the  ONE siphon                                                          Click for the cleaning instructions for the PRO siphon

Click for the instruction video.

Click for the manual.

First and foremost, check the sealing rings on the siphon. 

The outer sealing ring of the siphon must be round, and the inner sealing ring must be flat. If both rings are flat, all you have to do is tell your dealer. You will receive a new siphon with the correct sealing rings without any quibble. By replacing your old siphon with a new one, this should rule out the possibility of unpleasant smells. The siphon refills with water after every wash, and there is no smell.

Silicone sealant completely around the drain without interruption?

Check whether the water level at the siphon is sufficiently filled. If your siphon is half submerged, fill your bath, another sink or flush the toilet.

Check that the siphon is not installed upside down, is the word ‘TOP’ visible?

Check that the siphon is not installed crookedly.

Inner screw not tight enough.

Click for video for correct placement of the inner screw.

Click for the video for wrong placement of the inner screw.

Clear your hair strainer. 

Clear your strainer weekly.

Floating siphon. 

This problem only occurs with the first generation of I-Drain with the thin O-ring. The current siphons are fitted with a thick modified O-ring. In such case, we simply send a new adapted siphon under service. (see point odor nuisance).

Click for an example of a floating siphon.

For the daily maintenance of the Plano matt black grating, we advise you to use a soft, non-abrasive sponge or cloth and clean warm water. Always wipe the surface dry after cleaning. Never use solvents or acid-containing products.

In general, avoid the following products in daily use:

• microfiber cloths
• steel wool
• Scratching sponges and cloths
• abrasive cleaning agents
• Strongly alkaline cleaning agents
• High acid detergents
• Detergent and washing machine solutions

If you still want to use a cleaning agent, then preferably use a normal mild all-purpose cleaner or cleaning agent. Never use solvents or acid-containing products.

• • Solvents such as acetone…
  • Chemical products such as grout residue remover, drain unblockers, …
   
  Example after using chemical products: